Contact information

Last updated: July 14, 2026

Contact Light Show Factory

For questions about our products, orders, shipping, returns, or policies, contact us using the details below. If your question concerns an order, please include your order number.

Andrew Witowsky, sole proprietor
Operating under the declared business name L'usine de spectacles lumineux
English-language version: Light Show Factory
Québec enterprise number (NEQ): 2281533267
144 av Stillview
Pointe-Claire, Québec H9R 2X8
Canada

Email: info@lightshowfactory.ca
Phone: +1 514-700-7284
Website: lightshowfactory.ca

We aim to respond within 1–2 business days. Business days exclude Saturdays, Sundays, and statutory holidays in Québec. Complex requests and peak-season volume may require additional time.

Please do not send a return or arrive for local pickup without first receiving our instructions or confirmation.

Website and merchant identification

The official and canonical store website is lightshowfactory.ca. The domain lightshowfactory.com redirects visitors to lightshowfactory.ca and does not represent a separate store or merchant.

Depending on the payment method, a charge or refund may appear under L'usine de spectacles lumineux or Light Show Factory. Both names identify the same merchant, Andrew Witowsky.