Contact Us

For questions about our products, orders, shipping, returns, or policies, contact us using the details below. If your question concerns an order, please include your order number.

We aim to respond within 1–2 business days. Business days exclude Saturdays, Sundays, and statutory holidays in Québec. Complex requests and peak-season volume may require additional time.

Please do not send a return or arrive for local pickup without first receiving our instructions or confirmation.

Email: info@lightshowfactory.ca
Phone: +1 514-700-7284
Address: 144 av Stillview, Pointe-Claire (QC)